Prompt replacement of distribution transformer
SPC Power Solutions managed the manufacturing, supply and delivery of a non-stock transformer for 6 weeks
- Service support
- Key USP
Customer aims: building a future where everyone has access to affordable zero carbon energy
Our customer operates in both the centralised and distributed energy markets around the world. They have a strong commitment to sustainability and the potential to be a leader in the low carbon industry, supporting a zero carbon energy future.
With more than 1000 MW of renewable energy projects constructed or under construction, our customer’s network of distribution transformers is an important part of their portfolio. Keeping these up and running smoothly is an operational priority.
Our support: rapid procurement of new distribution transformer
Following a system failure, our customer came to us to provide a new, bespoke, 1.6 MVA 33kV/400V distribution transformer. Getting the transformer up and running was a business priority, so we focused our efforts and worked closely with the manufacturer to prioritise design and build generation, and project-managed delivery. Despite the fact that this transformer was not a ‘stock item’, we succeeded in securing delivery to site within six weeks, significantly faster than the average lead time of 12 weeks.
Our work included close liaison with both our customer and the manufacturer to manage and review designs. We ensured quality control at each of the key stages of manufacture and delivery, including witnessing testing and on-site support at delivery. By overseeing delivery our on-site engineer was able to resolve an issue on the spot and enabled a smooth handover. At every stage of the process we gave our customer access to a single point of contact at SPC Power Solutions, so that they were able to benefit from clear communication and oversight of the project.
Our customer says: “excellent communication, technical advice and support”
“SPC Power Solutions supported us with the supply of a replacement 1600kVA transformer on a very short lead time. The transformer was delivered quickly to the site allowing us to install it and recommence operations in a timely manner.
The support and hard work of Kevin Wilson throughout the procurement, supply and delivery of the transformer helped greatly with that part of the project. Throughout the project Kevin provided excellent communication on progress and was able to provide technical advice and support.
Even though this was the first time we had used SPC Power Solutions it was a pleasure working with them, with excellent communication throughout.”